Application fees and PDF copies of any Life Strategies publications are 100% non-refundable. Printed Life Strategies’ books may be returned; however, they will be subject to a 20% restocking fee and Life Strategies will not be responsible for return shipping fees. Books purchased from other vendors, for specific courses/programs of study, are subject to the specific return policy of the individual vendors. Assessment tools and/or online codes for assessments are impacted by a range of policies which depend on the test publisher. If you are withdrawing from one of our assessment courses, please contact the Student Advisor for any refunds that may be available.