Having worked as a career facilitator for Douglas College for five years work collaboration with case managers has been a constant factor; hence my understanding of case management is of solid nature but not particularly deep. As such, I decided to take the case manager certification to enhance my understanding. I had no idea what to expect from the course and quietly questioned whether it would be worth the while or provide me with any new knowledge. Two days into the course I had my answers – yes this course exceeded my expectations and I thoroughly enjoyed it. Course outlines, Course material, Learning Objectives, as well as Feed Back from participants and instructors, were very useful and relevant. I recommend this course to anyone who values continuous learning.