Career Management Professionals must be able to effectively guide clients through searching for and securing work opportunities. This includes developing and maintaining resumes, cover letters, and portfolios. With increasing competition from local and global markets, clients must have work search documents that stand out and get noticed. This course will take an in-depth look into the world of resumes, cover letters, and career portfolio, helping career professionals create documents that better support your clients’ work search activities.

This course will highlight differences between coaching and counseling. It is designed to develop/enhance the skills of managers, supervisors, HR managers, coaches and career practitioners who need to coach employees or clients regarding career issues.

This course will introduce strategies for effective face-to-face group facilitation. Topics include: stages of group development, differences between facilitating small and large groups, and strategies for effectively managing challenging situations.

Note: To simulate face-to-face facilitation, students will use either a live or asynchronous digital technology to facilitate a group. In addition, they will participate in two groups facilitated by their peers. Group facilitation and participation is a mandatory component of this course; your assignments will require a reflection on your experiences.
Participants will develop or enhance counselling, coaching, and other interpersonal communication skills to a paraprofessional level.