In today’s work environment, career management professionals require skills to work with diverse clients. This course will explore the similarities and differences in working with a wide variety of client groups and provide tips for tailoring strategies appropriately.

Career Management Professionals must be able to effectively guide clients through searching for and securing work opportunities. This includes developing and maintaining resumes, cover letters, and portfolios. With increasing competition from local and global markets, clients must have work search documents that stand out and get noticed. This course will take an in-depth look into the world of resumes, cover letters, and career portfolio, helping career professionals create documents that better support your clients’ work search activities.

This course will highlight differences between coaching and counseling. It is designed to develop/enhance the skills of managers, supervisors, HR managers, coaches and career practitioners who need to coach employees or clients regarding career issues.

This course will introduce strategies for effective group facilitation. Topics include: stages of group development, differences between facilitating small and large groups, and strategies for effectively managing challenging situations.