Job Developers have an important role to play in helping candidates (i.e., job-seeking clients) find meaningful employment and creating strong partnerships with employers; they make a crucial link between the agencies supporting candidates and the local business community. Job Developers need to be equipped to support diverse candidates while also meeting the needs of employers. This course will outline best practices in job development including understanding diverse candidates, preparing candidates for employment, making effective candidate-employer matches, maintaining effective relationships with employers, and dealing with challenges and concerns that may arise.


Job Developers have an important role to play in helping candidates (i.e., job-seeking clients) find meaningful employment and creating strong partnerships with employers; they make a crucial link between the agencies supporting candidates and the local business community. Job Developers need to be equipped to support diverse candidates while also meeting the needs of employers. This course will outline best practices in job development including understanding diverse candidates, preparing candidates for employment, making effective candidate-employer matches, maintaining effective relationships with employers, and dealing with challenges and concerns that may arise.


Case management is a process that facilitates client access to appropriate services and supports. This course is designed to equip case managers to conduct needs assessments, conceptualize cases, prioritize client needs, collaborate with clients to develop action plans and select interventions, and follow-up to ensure clients have achieved their identified goals. The course will also provide tips and techniques for managing time, systems, and data including case notes and documentation, regardless of the data management system – essential competencies for all case managers.

Welcome to Personality Dimensions Facilitator (Level One) Online Certification Training.