Case management is a process that facilitates client access to appropriate services and supports. This course is designed to equip case managers to conduct needs assessments, conceptualize cases, prioritize client needs, collaborate with clients to develop action plans and select interventions, and follow-up to ensure clients have achieved their identified goals. The course will also provide tips and techniques for managing time, systems, and data including case notes and documentation, regardless of the data management system – essential competencies for all case managers.

Case management is a process that facilitates client access to appropriate services and supports. This course is designed to equip case managers to conduct needs assessments, conceptualize cases, prioritize client needs, collaborate with clients to develop action plans and select interventions, and follow-up to ensure clients have achieved their identified goals. The course will also provide tips and techniques for managing time, systems, and data including case notes and documentation, regardless of the data management system – essential competencies for all case managers.

Welcome to Personality Dimensions Facilitator (Level One) Online Certification Training.

Psychometric assessments (career, psychological, and academic) are widely used by counsellors, psychologists, educators, human resource professionals, social workers, and other related professionals. Publishers and distributors of assessment instruments, however, have strict guidelines about who is qualified to use specific tools.

This course is designed for professionals with university degrees (preferably a Masters) who have successfully completed a university course in tests and measurements (e.g., CPE 510). It will provide opportunities for participants to examine, discuss, and practice using a variety of “B” level assessment instruments that measure skills, career interests, personal style, values, occupational stress, and other individual characteristics.