A full refund will be provided for withdrawals received within 72 hours after registration provided the webinar hasn’t run. After this refund period has passed, there is no refund available. A copy of the recorded webinar, however, will be provided. GoToMeeting requires the download of a “local client” that can be blocked by firewalls and various pop-up blockers, though problems tend to be very rare. Technical issues are the full responsibility of each webinar attendee and refunds are not available for webinars that ran successfully.