Technical Tips & Tricks

Life Strategies recognizes that our students have different comfort levels, experiences, and preferences for online learning. Our goal is to provide a streamlined e-learning experience. To support your success, these technical tips and tricks have been compiled to support students using Life Strategies' e-learning management system, Moodle. This includes students from Life Strategies' LearnOnline programs as well as courses Life Strategies’ is hosting for external training providers. 

In each course, there is a Technical Support forum where you can post additional questions or concerns that are not addressed here. For direct assistance, please feel free to call our offices (604-856-2386) or email techsupport@lifestrategies.ca.

1. Computer Requirements

1.3. Shared Computers

When you share computers with anyone (e.g., a shared office or using computers in your resource centre), it is always best practice to:

  • Shut down/restart the machine after you have finished your session. Computers are set to store “cookies” (i.e., tiny bits of stored information about each user) to make it easier for you to login to various systems. You will need to get rid of these . . . if you share machines.
  • Use the “Logout button” at the top right-hand corner of the LearnOnline site instead of using the little “x” to close the browser window.